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Whatsapp +92 303 3873636
Welcome to Jewel Harmony (“we,” “us,” or “our”). By accessing and using our website at [your‑store‑url].myshopify.com (the “Site”) and placing an order through our store, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
These Terms and Conditions apply to all users and customers who browse, order, or otherwise interact with our online store.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.
All product descriptions, images, colors, and prices shown on the Site are for information purposes only and may be subject to change.
We make reasonable efforts to display product colors accurately, but actual colors may vary depending on your device screen and lighting.
When you place an order, you are making an offer to purchase the selected items at the prices shown.
We may accept or reject your order at our sole discretion (for example, due to stock unavailability, pricing errors, or fraud concerns).
Order confirmation via email or WhatsApp does not guarantee availability; we will contact you promptly if there is any issue.
Prices are listed in PKR (or your chosen currency) and include applicable taxes where specified; shipping fees (if any) are calculated at checkout.
We currently accept payment via cash on delivery (COD) and other payment methods enabled on our checkout. All payments are processed securely in accordance with Shopify’s payment policies.
Delivery Area: We offer cash on delivery across Pakistan and worldwide shipping where applicable.
Delivery times are estimates and may vary due to location, customs, or unforeseen delays. We are not liable for delays caused by courier services, weather, or customs.
You are responsible for providing an accurate and complete delivery address and contact number.
We accept returns or exchanges only under the conditions specified in our Return Policy (linked below or on the same page).
To be eligible for a return or exchange, items must be unused, in original packaging, and accompanied by proof of purchase within the stated return window.
Final‑sale items, earrings for hygiene reasons, and items marked “non‑returnable” cannot be returned or exchanged unless defective or incorrectly shipped.
Refunds will be processed according to the original payment method or as otherwise agreed, and may take several business days to reflect in your account.
If you receive a damaged or incorrect item, contact us within 24–48 hours of delivery with clear photos and your order number.
We will, at our discretion, offer a replacement, repair, or refund after reviewing the evidence provided.
All content on this Site, including logos, text, images, designs, and product names, is the property of Jewel Harmony or its licensors and is protected by copyright and trademark laws.
You may not copy, reproduce, sell, or commercially exploit any content without our prior written permission.
To the fullest extent permitted by law, Jewel Harmony is not liable for any indirect, incidental, or consequential damages arising from your use of this Site or the purchase of our products.
We make no warranties other than that products will be delivered in reasonably good condition and as described, to the extent required by applicable consumer‑protection laws.
These Terms and Conditions are governed by the laws of Pakistan.
Any dispute arising from or related to these terms or your use of the Site will be resolved through negotiation or, if necessary, in the courts located in your jurisdiction.
If you have any questions about these Terms and Conditions, please contact us at:
Email: jewelharmony1992@gmail.com
WhatsApp: +92 303 3873636
Store Address (if applicable): Paris Road, Sialkot, Pakistan
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